IT support your team can call on, without hiring one
Gramcio gives small businesses an AI-first help desk plus real specialists behind it. Buy credits once, spend them whenever something breaks — no contracts, no seat fees.
- AI troubleshooting
- Employee IT assistance
- Remote support
- Device setup
- Network troubleshooting
- Security guidance
- Human escalation
- Priority support
< 5 min
Average AI first response
92%
Issues resolved remotely
0
Contracts or monthly fees
50+
Credits, the smallest top-up
Everything a small team needs
Predictable support, priority response and someone who already knows your setup.
One place for the whole team
Employees describe the problem to the AI assistant — you keep visibility on every ticket and every credit spent.
Devices ready on day one
New laptops configured, updated, secured and handed over to new starters without you touching a setup wizard.
Security you can explain
Backups, patching, password hygiene and account protection handled and documented in plain language.
Scales with the office
From two people to fifty. Add credits when you grow, no seat licences and no annual lock-in.
Answers in minutes
AI triage responds instantly, and a human specialist picks up anything it can't safely resolve.
Office network under control
Wi-Fi dead spots, printers, VPN and shared drives — the unglamorous things that stop work.
Three things businesses ask us for most
Each one is priced in credits and confirmed with you before any work starts.
New starter, working laptop
Accounts, email, security policies, printers and the apps your team actually uses — configured before their first morning.
- Device imaging & updates
- Email and account access
- Handover checklist for the manager
Network and Wi-Fi that stays up
We map the office, fix weak coverage, separate guest traffic and document the setup so nobody has to guess again.
- Router and switch configuration
- Guest network separation
- Printer and VPN access
A help desk your team will use
People ask in plain language, AI diagnoses first, and a specialist joins a remote session when hands-on work is needed.
- Unlimited AI triage
- Remote sessions on request
- Monthly summary of what broke and why
Built for the businesses without an IT department
Retail & hospitality
POS terminals, receipt printers and guest Wi-Fi.
Professional services
Secure document storage, backups and compliance basics.
Clinics & practices
Booking systems, patient data protection and device hygiene.
Studios & agencies
Heavy workstations, storage arrays and file recovery.
Workshops & trades
Rugged laptops, quoting software and mobile connectivity.
Small offices
Everything from the printer to the shared drive.
Top up once, use it all year
Credits never expire. Start from 50 credits and add more whenever the team needs them.
Full office
600 credits
≈ 60,00 €
Up to 50 people. Priority response and infrastructure work.
Buy creditsNeed a bigger allocation or an invoice with a purchase order? Contact us.
FAQ
Questions people ask us
Pick a question on the right and the full answer appears here.
How does Gramcio AI work?
You describe your problem in natural language — 'my laptop is slow', 'the Wi-Fi drops every evening'. Gramcio AI asks a few follow-up questions, analyses what you've told it and recommends the next step, with an estimated cost in credits.
You describe your problem in natural language — 'my laptop is slow', 'the Wi-Fi drops every evening'. Gramcio AI asks a few follow-up questions, analyses what you've told it and recommends the next step, with an estimated cost in credits.
Your tech problem starts here
Don't know what's wrong?
Ask AI.
Explain what's happening. We'll help you figure out the next step.